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World Class Support
ComNet doesn't just deliver the goods. We make sure that you get the most of
what you have. Our Cisco and Avaya certified engineers will provide round-the-
clock technical support to our customers --ranging from configuration of network
or PABX devices to the design and implementation of complex WAN/LAN and
PABX systems. We guarantee swift and decisive resolutions for any issues that
may arise in your organization.
ComNet's partnerships with the industry's most trusted local and international
companies also ensure that we can offer you a wide range of solutions and
options for your business.
Furthermore, we conduct periodic assessments of your voice and data network
as your business enterprise grows so that we can scale your infrastructure
accordingly. We make sure that your growth is not hampered in any way.
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Avaya Value-Added Sevices
Comprehensive Maintenance Service with 24/7 support
* Helpdesk support
* Web-based trouble ticket monitoring
* Comnet Live account (Live screen sharing support systems)
* Spares and service units inventory
* Escalation service to Avaya TAC
Avaya Basic PABX Admin Training
Avaya Basic CMS/IR Admin Training
PABX Assessment and documentation
Design and consultancy
Full IP Telephony and Communications Implementation
Dial Plan Mapping and Vector Programming
CMS and IR programming
On site certified engineers
Buyback / Trade-in
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